Hello, Luko ?
"Please wait a few moments, we'll be with you shortly..." and then you hold forever. Sound familiar? Don't worry, it'll be a distant memory soon. Luko is 100% digital and honestly, that changes everything.
Finally, customer service worth its name
100% digital, ensuring the quality and efficiency of our services
To get an answer. Did we mention we are super fast?
7 days a week
Available at times that actually work for you.
We are here to help you, not to up-sell you optional policies
Answers and solutions at the speed of light
Don't bother putting the kettle on for the wait, we'll have answered you before it boils. During opening hours, we'll answer you in under 2 minutes.
- From 8am to 7pm on weekdays
- From 9am to 5pm on weekends
We always do our best to provide a solution ASAP.
Let's work it out via email
We will answer you the same day during the week, and on Monday if you send us an email during the weekend.
Damages? Right this way.
Getting help for a claim is simple.
Download the Luko app for iPhone or Android.
Describe what happened via the application: this is the same as reporting a claim.
Follow the steps indicated in the app.
And... that's it. Go back to your daily routine, we'll take over from here.
Looking for simple and effective insurance? You've found it.